# Contacting Support ## Contact Us You can get in touch with us by sending us an email at ****. To help us resolve your issue as soon as possible, please include as much information as possible - including the following: * When the issue occurred (date & time) * ID of the resource you're having issues with (workflow ID, integration ID, adaptive card ID etc) * Error messages * Username/ID --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://academy.looply.ai/support/contacting-support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.