Looply Academy
  • Getting Started
    • What is Looply?
    • Deployment Models
  • System Requirements
  • SAP Integration: ABAP Add-on & Access
  • Security & Identity - What IT Teams Need to Know
  • Authenticating Teams User Actions to Enterprise Systems
  • Signing Up & Onboarding Your Team
  • Looply Implementation Plan
  • Looply Integration Demos
  • Integrations
    • Microsoft Integration
    • SAP Integration
      • Installing the ABAP Looply Add-On
        • Gateway Service Setup - Single System
        • Gateway Service Setup - Hub scenario
      • Triggering or Resuming a Looply Workflow from SAP
      • Triggering SAP code from Looply
      • SAP Workflow Integration
      • Varo/Stelo Integration
      • SSL & IP address
      • SSO Authentication
  • App Management
    • Building Apps
    • Deploying apps to Teams App catalog
      • Looply Dashboard
      • Manual Installation
    • Installing Looply Apps
    • Uninstall/Update Looply Apps
    • Teams Admin center
  • Adaptive Cards
    • Building Adaptive Cards
      • Container Elements
      • Content Elements
      • Input Elements
      • Actions
    • Data Binding
    • Conditional Rendering
    • AI Assistant
    • Inline Functions
  • Workflows
    • Building Workflows
    • Triggering Workflows
    • Environment Variables & Profiles
    • Versioning Workflows
    • Using HTTP Requests
    • Using Functions
    • Using Conditionals
    • Using Branch Conditionals
    • Using Advanced Conditionals
    • Using Integrations
      • Adaptive Card Actions
      • SAP Requests
    • Using Redirects
    • Using Override Payload
    • Terminating Workflows
  • Data Vault
    • Variable Datastores
  • Monitoring & Logs
    • Monitoring Workflows
    • Error Notifications
  • API REFERENCE
    • Developer API Overview
    • Workflow API
    • Adaptive Card API
  • Team Management
    • Managing Organisations
    • Team Roles and Permissions
  • Resources
    • JavaScript Libraries
  • Tutorials
    • Creating MS Teams Apps
    • Designing Workflows
    • Building Adaptive Cards
    • Adaptive Cards with AI
    • Examining Workflow Executions
  • Support
    • Changelog
    • Contacting Support
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  1. Support

Contacting Support

Contact Us

You can get in touch with us by sending us an email at support@looply.ai.

To help us resolve your issue as soon as possible, please include as much information as possible - including the following:

  • When the issue occurred (date & time)

  • ID of the resource you're having issues with (workflow ID, integration ID, adaptive card ID etc)

  • Error messages

  • Username/ID

PreviousChangelog

Last updated 1 month ago