# Contacting Support

## Contact Us

You can get in touch with us by sending us an email at **<support@looply.ai>**.&#x20;

To help us resolve your issue as soon as possible, please include as much information as possible - including the following:&#x20;

* When the issue occurred (date & time)
* ID of the resource you're having issues with (workflow ID, integration ID, adaptive card ID etc)
* Error messages
* Username/ID