Okta

Integrating Looply with Okta using OAuth 2.0

This guide explains how to integrate Looply with Okta using the OAuth 2.0 Authorization Code grant.

It is intended for customers, partners, and IAM teams configuring Single Sign-On (SSO) for Looply.

The document focuses only on what Looply requires to perform OAuth-based authentication. Okta-specific implementation details may vary by organisation.


Overview

Looply integrates with Okta using a user-delegated OAuth 2.0 flow.

This allows Looply to securely obtain tokens from Okta and call downstream systems (for example, SAP BTP) on behalf of the authenticated user.

Key characteristics:

  • Looply does not manage user credentials

  • Okta remains the identity provider

  • Tokens are issued per user

  • Authentication typically runs inside a Microsoft Teams popup (this does not affect OAuth configuration)


Authentication Model

Aspect

Value

Authentication type

User-delegated

Protocol

OAuth 2.0

Grant type

Authorization Code

Tokens used by Looply

Access Token, Refresh Token

ID Token

Optional (not required by Looply)


OAuth 2.0 Flow Used by Looply

Looply uses the standard OAuth 2.0 Authorization Code flow:

  1. User is redirected to Okta for authentication

  2. Okta authenticates the user (or reuses an existing session)

  3. Okta redirects back to Looply with an authorization code

  4. Looply exchanges the code for tokens

  5. Looply uses the Access Token to call downstream APIs

  6. Looply uses the Refresh Token to renew access tokens when required


Information Required to Configure Okta

1. OAuth Client Configuration

An OAuth client must be created in Okta for Looply.

Setting

Requirement

Client type

OAuth 2.0 client

Grant type

Authorization Code

Refresh token

Enabled

Client secret

Required


2. Redirect URI (Required)

Okta must be configured with the following redirect URI:

This is where Okta sends the authorization code after successful authentication.


3. OAuth Endpoints

Looply needs access to the following Okta endpoints:

Endpoint

Purpose

Authorization endpoint

Initiates user authentication

Token endpoint

Exchanges authorization code and refresh tokens

JWKS endpoint

Validates JWT signatures

These endpoints are usually available via Okta’s discovery configuration.


4. Scopes Required

Looply requires the following scopes:

Scope

Purpose

openid

Standard OAuth/OpenID scope

profile

Basic user attributes

email

Stable user identifier

offline_access

Required to issue refresh tokens


5. Token Requirements

Token

Required

Description

Access Token

Yes

JWT used to call downstream APIs

Refresh Token

Yes

Used to obtain new access tokens

ID Token

Optional

Not required by Looply


6. Claims Required in the Access Token

Looply relies only on standard JWT claims.

Claim

Purpose

sub

Stable unique user identifier

email

Used for user correlation

iss

Token issuer

aud

Token audience

No custom claims or mappings are required.


7. User Assignment

The OAuth client should be assigned to:

  • A specific Okta group, or

  • A defined set of users

This controls who is allowed to authenticate into Looply.


Application URL (Informational)

If Okta requires an application URL during registration, the following can be used:

This URL is informational only and is not used in the OAuth flow.

Perfect — if you want this stripped down to the absolute minimum, here is the Looply Academy–ready version that states only what Looply truly needs.


Okta OAuth 2.0 Integration

To integrate Looply with Okta using OAuth 2.0 (Authorization Code grant), the following details must be shared with the Looply team.


Required Configuration Details

Item

Description

Client ID

OAuth client identifier issued by Okta

Client Secret

Secret used by Looply to exchange the authorization code

Authorization Endpoint

Okta endpoint used to initiate user authentication

Token Endpoint

Okta endpoint used to exchange authorization codes and refresh tokens

JWKS Endpoint (Optional)

Okta endpoint used to validate JWT signatures

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