Looply Implementation Plan
This guide outlines the standard implementation phases for deploying Looply within your organization. Whether you are integrating only Microsoft Teams or extending to SAP workflows, this phased approach helps ensure a smooth, efficient rollout.
Looply provides project templates, onboarding workshops, and technical assistance throughout your journey.
Download detailed implementation plan
General Integration plan (without SAP Plugin)
SAP Integration plan (with SAP Plugin)
Phase 1: Mobilization
Appoint Customer Project Lead
Customer
Mobilize SAP Basis Team (if SAP integration planned)
Customer
Arrange access to Microsoft Teams Admin Center and Azure Portal
Customer
Confirm Looply Solution Architect engagement (if applicable)
Looply
Phase 2: Access Setup
Sign up for Looply organization account
Customer
Invite Admins and Developers
Customer
Connect Azure AD tenant to Looply
Customer
Deploy Looply custom app into Teams Admin Center or organizational App Catalog
Customer IT
Schedule optional onboarding workshop with Looply Solutions Engineer
Looply (optional)
Phase 3: SAP Integration Setup (If Applicable)
Install Looply ABAP Add-on on SAP Gateway
Customer (SAP Basis)
Configure SAP OAuth 2.0 Client
Customer (SAP Basis)
Expose SAP OData and OAuth endpoints externally (direct or via proxy)
Customer (SAP Basis)
Map Azure AD user emails with SAP SU01 email fields
Customer (SAP Basis)
Phase 4: Workflow Development & Testing
Build initial test workflows (pilot)
Looply/Customer
Design Adaptive Cards for workflows
Looply/Customer
Conduct internal UAT (User Acceptance Testing) with pilot group
Customer Project Team
Looply Solutions Engineer provides best practice review (optional)
Looply (optional)
Phase 5: Go-Live Preparation
Finalize production deployment plan
Customer Project Manager
Complete internal IT security and compliance approvals
Customer IT / Security Team
Validate error handling, monitoring, and workflow logs
Customer IT / Admins
Phase 6: Production Launch and Hypercare
Move workflows to Production status
Customer Admin
Announce Looply availability to users (internal comms)
Customer Communications Team
Monitor production workflows for first 2-4 weeks (hypercare period)
Customer Admins / Looply Support (optional)
Hold retrospective and plan for further enhancements
Customer Project Team
Notes
SAP-related steps apply only if SAP workflow integration is part of your project scope.
Looply Support ([email protected]) is available for optional onboarding sessions, integration assistance, and go-live hypercare support.
Implementation Timeline
Timelines may vary based on the complexity of workflows, number of SAP systems, and customer internal readiness.
Project Roles and Responsibilities
Customer Project Manager
Internal coordination, stakeholder updates
IT Admin / Azure Admin
Azure Tenant Connection, App Deployment
SAP Basis Team
ABAP Add-on installation, OAuth setup, Gateway exposure
Looply Solutions Engineer
Technical guidance, SAP/Teams integration support, workflow design best practices
End-User Champions
Pilot testing, feedback during UAT
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